7 March 2006

okaaaay...

"if i've seen a book i want, am i allowed to take it off the shelf or do i have to come to the desk?"

word for word. quaint how there are still people in the C21st who haven't grasped the concept of shopping. heaven help her at tesco.

couple of days ago a customer rang up to say her book was damaged and she only noticed when she'd got home, would i pay for her parking to come back in and get a replacement?

3 comments:

soulmining said...

Customers, don't you just love them? We had a gentleman last week who, on discovering we wouldn't issue a refund for his tickets there and then, slammed our wall, kicked our door and broke our window.

kumquat said...

what a charmer!

alimal said...

- and i thought MY client group was choatic... you guys have it tough...!