customer service

1st exchange:

customer: I was wondering if you had any small guide books on eunuchs.
me: eunuchs?
customer: yes. eunuchs.
me: ummm, I think it's not very likely....(trails off)
customer: it's just that I see you have books here on 'Linux' but I was really after something on Unix.
me: Ah, Unix let me have a look for you.....

2nd exchange:

customer:hello, do you have an english book?
me: what kind of english book?
customer: I don't know, I can't remember the title.
me: Something like an english literature book?
customer: No (with voice of disdain)
me: umm, teaching english as a foreign language
customer: no
me: What kind of English book? I need to know which department you're interested in.
customer: I can't remember the title but if you tell me where it would be I can go and look.
me: I know, how about you get out of my shop, go home, work out what the hell you want then come back and ask a sensible question. (thought only!)

AND THE BEST STORY OF ALL...

A bookseller has written 'FICTION' on a piece of paper for the stock take guys but the writing is joined up so the F and I are slightly merged together. The stock take guy who obviously hasn't spent a great deal of time drinking from the fountain of knowledge approaches a different, and coincidentally gay, member of staff, holds out the piece of paper to him and says "I'm looking for ACTION."